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Warranty Management
Basiq360’s Warranty & Support Management system empowers your brand to break free from the confines of traditional warranty processes, providing a seamless, efficient, and customer-centric warranty experience.
Cost Efficiency
Enterprise‑grade automation at a fraction of typical license costs
Full Customization
Shape every module, metric, and workflow around your unique processes
White‑Label Apps
Deploy branded mobile apps for dealers, distributors, and staff—instantly
End‑to‑End Coverage
Control everything from post‑production to after‑sales support in one suite
Industry Insight
Refined through real‑world use across manufacturing, FMCG, and more
Premium Support
Dedicated account managers and 24/7 assistance keep you ahead
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Our Valued Customers
Empowering leading enterprises across diverse industries
Easy Warranty Management
Basiq360’s Warranty & Support Management solution provides a comprehensive, digital approach to warranty management.
- Digital Warranty Activation and Management : Our platform incorporates a warranty dashboard that delivers valuable performance metrics to stakeholders. That includes data on active warranties, claims made, resolved, and more.
- Efficient Warranty Registration : Our system allows customers to register and activate their warranties in a single step. That is accomplished by scanning a QR code and entering relevant details online, simplifying the process and saving time.
- Cost-Effective Claim Management Solution : Our integrated digital warranty tool aligns with existing packaging designs, making for a cost-effective claims management solution. Advanced technology and automation of the claims management process result in lower operational costs and increased revenue.
QR code-Based System
Our Warranty & Support Management system assigns a unique, tamper-proof QR code to each product, ensuring accurate data capture and protection against fraudulent warranty claims.
- Unique QR Code : Every product unit is assigned a unique, tamper-proof QR code, ensuring data capture on the digital dashboard and protecting against fraudulent claims.
- First-Party Data Access :
- Digital warranty activation via QR code enables brands to collect real-time consumer data. It can inform targeted marketing campaigns and bolster data analytics efforts.
- Real-Time Coordination : Our solution enhances your business strategies and gives you a competitive edge using real-time warranty claim data. That allows for timely adjustments to your plan based on the latest data.
Fraud-Proof Settlements
Basiq360’s Warranty & Support Management system ensures robust fraud-proof settlements, mitigating risks with unique QR codes and automated alerts while streamlining the claims process for maximum efficiency and accuracy.
- Fraud Prevention : Our system assigns a unique QR code to every product in your supply chain. Quick alerts are generated when a counterfeit product entry or a false claim is detected, enabling you to take immediate action.
- Automated Claim Activation : The digital dashboard automatically generates claims once the user and their warranty are registered. That eliminates the need for manual warranty activation, reducing the potential for errors and improving efficiency.
- Effortless Claim Settlement : Our solution allows you to manage data, procedures, and policies covering the entire claims process. Brands can easily upload, submit, check, and manage the status of claims on our Digital Warranty Management Platform.
360º Digital Warranty Management
Basiq360’s system revolutionizes warranty management by providing a comprehensive, digital solution. It includes everything from warranty registration to claim management—all streamlined through a user-friendly dashboard.
- Digital Solutions : Our system provides customers a seamless experience when activating their product’s warranty. At the same time, brands can focus on ensuring product authenticity, managing warranties, and providing top-notch after-sales services.
- Self-Service Portals : We offer self-service portals that provide customers with 24/7 support for warranty-related issues and inquiries. With 24/7 digital helpline support and online databases, we ensure maximum customer satisfaction while relieving your brand of the need to handle cumbersome tasks.
In Their Own Words
Hear what our customers have to say about us
Want to write about all things, services are very fast and genuine. All the team members are very humble and kind. Anytime, anywhere, if we got any kind of issue on our dashboard (system), all the team doing support like "one click solution". Overall, feel very good...
We've been using Basiq360 for our dealer management and CRM needs, and the experience has been excellent. The platform is cloud-based, and packed with features that help streamline order management, sales tracking, and customer network oversight. Integration with accounting software like SAP Business One makes daily operations much smoother. Their support team is responsive and knowledgeable, and the system has helped us improve productivity and decision-making across the board. Highly recommend for any business looking to scale and simplify dealer operations.
its been 2 years working with them and we have a great experience!team is super great and they are offering a great support.
I had a great experience with Abacus Desk, The service provided by their team is also commendable, professional and helpful, i would definitely recommend Abacus Desk for Excellent Service.
Abacus Desk offers a wide range of services across Customer Experience (CX), Sales Customer Relationship Management (CRM), Enterprise Software, Martech, and Advertising. Their solutions are tailored to enhance client relationships and streamline business processes, ensuring a seamless customer journey. In the area of Enterprise Software, they deliver robust and scalable applications that support operational efficiency and business growth.
We are extremely satisfied with the technical support provided by specially "Mayank Harsh" and his team. Their expertise in DMS is exceptional they are highly knowledgeable, responsive, and consistently willing to assist with any issues we encounter.In addition to their technical capabilities, their professionalism and courteous behaviour have made every interaction seamless and positive. We truly value their dedication and consistent support.
